Receptor Chem offer a 14 day 100% Risk Free Money Back Guarantee on equipment purchases.
We are truly confident in the quality of our range of products that we back every order* with a full 14 day 100% money-back guarantee.
If our equipment isn’t the most effective for your laboratory or research needs, if you’re dissatisfied, simply return it for a prompt and courteous refund of your full purchase price. Return your unused/unopened item/s along with the return number we provide and we will refund the cost of your order.
Damaged items refund requests must be notified within 72 hours of receipt of goods.
*Policy applies to full purchase price minus actual shipping costs and 10-25% restock fee for all equipment purchases.
To prevent abuse, orders placed by competitors, employees, family, associates or affiliates of competitors are not covered under this guarantee.
The 100% guarantee also applies to distributor or reseller volume purchases.